Last revised January 1, 2025

To cancel your credit monitoring membership, you must email our Customer Service Center hello@creditkona.com during the business hours listed on the web site and/or on the Contact Us page, or send a letter via US Postal Service to: Creditkona.com. 299 S Main Street Suite 1300 Salt Lake City Utah 84111

If you do not cancel before the expiration of the free trial period, your credit or debit card will automatically be charged the then current and applicable monthly fee. You will NOT receive a notice from us that your free trial period has ended or that the paying portion of your membership has begun. We will continue to bill your credit or debit card for your membership fee each month until you cancel.

Payments are non-refundable and there are no partial refunds or credits for partially used monthly creditkona.com membership periods.

Refer to the Terms and Conditions for additional membership information.

If you have any questions about this Cancellation Policy, you may go to the Contact Us section of the secure members area for our toll-free number or write to us at:

Membership Services

Creditkona.com
299 S Main Street Suite 1300
Salt Lake City Utah 84111