Privacy Policy

This privacy policy explains how your Personal Information is protected, collected, and used by CreditKona.com (“We”) on this site www.creditkona.com (“Site”). It has been created to serve you and those concerned with how their 'Personally Identifiable Information' (“PII”) is being used, stored, and protected online. Please read this privacy policy carefully to better understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with www.creditkona.com.

When is Your PII Collected?

When you sign up for services, you may enter your name, email, credit or debit card information, postal code, social security number, home address, phone numbers, date of birth, or other PII to help complete your registration. We collect this information when you sign up for services on www.creditkona.com to complete your registration and provide our services. We may also collect PII when you sign up for our newsletter, fill out a contact form, or use our website.

What is PII Used For?

We may use your PII to:

  • Personalize your experience and deliver the services, products, or content that may be most relevant to you.

  • Quickly and efficiently complete your credit monitoring sign-up process.

  • Process your credit or debit card payments securely.

  • Contact you via email or phone for credit consultations.

  • Draft your dispute letters accurately and efficiently.

  • Send periodic emails regarding your purchases, orders, or services.

Where is Your PII Stored?

Your PII is stored behind secured networks and is only accessible by a limited number of authorized personnel who are required to keep this information confidential. We do not store or retain any credit card details on our servers. All payment information is securely processed through Authorize.net and/BankcardUSA, utilizing Secure Socket Layer (SSL) encryption.

Do We Share Your PII?

CreditKona.com does not sell, trade, or transfer your personally identifiable information to outside parties without providing advance notice. This excludes trusted website hosting partners and other service providers who assist in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential. We may also disclose your information if required to comply with the law, enforce our policies, or protect the rights, property, or safety of ourselves or others.

Email Subscriptions

We may use autoresponders to communicate with you via email. To protect your privacy, we use a verified opt-in system, and you can opt out at any time using the links in our emails. If you have trouble unsubscribing, you can contact us at hello@creditkona.com. We also communicate through our secure client portal, where you may receive notifications of new secure messages. You can opt out of secure portal message alerts at any time.

Google Analytics on Site

We use Google Analytics to better understand user behavior and improve our services. Google Analytics data is used to:

  • Personalize your experience and deliver relevant content, services, and products.

  • Improve and optimize our website to better serve your needs.

We ensure that personally identifiable information remains separate from any non-personally identifiable data collected through Google Analytics.

California Privacy Rights

If you are a California resident and a customer, Cal. Civ. Code 1798.83 permits you to request information about our disclosure of personal information to third parties for direct marketing purposes. To request this information, please email us at info@creditkona.com.

For any questions regarding this privacy policy, contact us at:
📧 hello@creditkona.com
🌐 www.creditkona.com